Refund / Return Policy

Coylume

Returns

You may request a return within 30 days of delivery if the item is unused and in original packaging.

How to return

Email support@coylume.com with your order number. We will send return instructions.

Refunds

Refunds are issued to the original payment method within 5–10 business days after we inspect the return.


Coylume is operated by Dongfang Zierbao Trading Co., Ltd.

Company Name: Dongfang Zierbao Trading Co., Ltd.

Address: Room 1401, Building 5, Yangguang Shuian Residential Compound, South Lane 1, Jiefang West Road, Basuo Town, Dongfang City, Hainan Province, China

Phone: +86 13109068119

Email: support@coylume.com